How to Pack and Ship Your Media

After placing your order, carefully package your media and include your order number inside the box. These instructions will help your memories arrive safely and keep your project moving smoothly.

1

Place Your Order

Complete your order online and choose how you'd like your digitized files delivered.

2

Pack Your Media Carefully

Use a sturdy box and protective packing materials so your tapes, photos, discs, and other media stay secure during transit.

3

Include Your Order Number

Place a note inside the box with your name and order number so we can quickly match your package to your order.

4

Ship to Our Mailing Address

Send your package using a reliable carrier with tracking. We strongly recommend insurance based on the value of your shipment.

What to Include in the Box

  • Your media items
  • A note with your name and order number
  • Any important notes about the order or media
  • Protective packing material to prevent shifting

Important

Please avoid mailing fragile media in envelopes. Use a sturdy box and enough padding to keep items from moving during shipment.

Shipping Address

Family Heritage Digitizing 2095 GA Hwy 211 NW Suite 2F-184 Braselton, GA 30517

Recommended Shipping

We recommend reliable carriers such as UPS or FedEx and strongly encourage tracking and insurance based on the value of your shipment.