Preserve Your Family Memories Before They Fade

Family Heritage Digitizing converts aging photos, tapes, and audio recordings into high-quality digital formats so they can be safely preserved and shared for generations.

Originals always returned • Secure handling of your media • Professional digitizing equipment

How Our Digitizing Process Works

Step 1

Place Your Order

Select the services you need and choose how you'd like your digital memories delivered.

Step 2

Ship Your Media

Carefully package your media and send them to us.

Step 3

We Digitize Your Memories

Your media is carefully transferred using professional digitizing equipment while being handled with care throughout the process.

Step 4

Receive Your Memories Back

Your digital files are delivered and your original media is safely returned to you.

Your Memories Are Handled With Care

We understand that the photos, tapes, and recordings you send to us may be one-of-a-kind family treasures. Every order is handled carefully from arrival through return shipment.

  • Originals are always returned to you
  • Media is handled using professional equipment
  • Secure processing workflow
  • Return shipping includes tracking and insurance

Protect Your Memories Before They Fade

Analog media formats deteriorate over time. VHS tapes lose signal quality, photographs fade, and slides can degrade with age. Digitizing preserves these memories and makes them easier to store and share for future generations.

All original media you send to us is carefully packaged and returned to you.

Most standard orders are completed in approximately 10 business days after media arrives at our facility. Larger or more complex orders may require additional processing time.

Ready to Preserve Your Memories?

Start your order today and begin protecting your family history for future generations.

Start Your Order

Flexible service options

Choose How You’d Like to Get Your Media to Us

We offer multiple secure ways to get your photos, scrapbooks, tapes, and other media to Family Heritage Digitizing.

Most Popular

Mail-In Service

Our secure mail-in service is the easiest option for most customers and is available nationwide.

  • Available for customers across the United States
  • Package your media securely and ship it to us
  • Tracked and insured return shipping available
Best for most customers and large projects sent from outside the Braselton area.
View Shipping Instructions
Local Option

Local Drop-Off

For local customers near Braselton, we offer a secure scheduled drop-off option.

  • No shipping label required
  • Items should be boxed, sealed, and clearly labeled
  • By appointment only to ensure proper handling
Please do not leave loose or unlabeled media. We will provide instructions after your order is placed.
Contact Us to Arrange
Premium Service

White-Glove Pickup

For local customers who want the easiest and most hands-off option, we offer premium local pickup.

  • We come directly to you
  • Ideal for larger or more delicate collections
  • Best for customers who want a premium local experience
Availability and service area may vary. Pickup may be subject to additional fees depending on project size and location.
Ask About Pickup

Media Types We Digitize

We currently digitize select photo, video, audio, and disc formats, with additional media types being added as we grow.

Coming Soon

Reel-to-Reel Film

Reel-to-Reel Film

We're preparing to offer high-quality reel-to-reel 8mm and Super 8 film digitization soon.

Coming soon
Slides

Slides

Slide scanning services will be available soon as we expand our capabilities.

Coming soon
Negatives

Negatives

Negative scanning is coming soon for customers looking to preserve even more of their photo history.

Coming soon
MiniDV & Hi8

MiniDV & Hi8

Support for additional camcorder tape formats is planned as we continue to grow.

Coming soon

We're growing carefully so we can maintain quality and consistency as we expand our services.

Why Families Trust Us With Their Memories

We know the items you send to us may be one-of-a-kind family memories. Our process is built around careful handling, clear communication, and secure return of your originals.

Originals Always Returned

All original media you send to us is carefully packaged and returned after digitization unless you request otherwise in writing.

Professional Equipment

We use quality digitizing equipment designed for legacy media formats to produce dependable digital results.

Secure Handling Process

Your media is tracked through intake, digitization, and return so each order stays organized and carefully handled. Orders are never comingled or processed with other orders.

Insured Return Shipping

Return shipments include tracking and insurance so your originals can make their way safely back to you.

Frequently Asked Questions

Here are a few of the most common questions customers ask before sending their media.

How do I ship my media?

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Carefully pack your items in a sturdy box, include your order number inside, and ship them to our processing address.

Will I get my originals back?

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Yes. All original media is carefully packaged and returned to you after digitization unless you request otherwise in writing.

How long does digitizing take?

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Most standard orders are completed in approximately 10 business days after your media arrives, though larger or more complex orders may take longer. We will keep you informed as we process your order.

What if my final item count is different from my estimate?

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If the final total is lower than your estimate, we will issue a refund. If additional items were processed beyond the estimate, we will send a final invoice for the difference.

What media formats do you currently accept?

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We currently digitize photos, VHS and VHS-C tapes, audio cassettes, SD cards, and photo or video DVDs, with more formats coming soon.